Troubleshooting:

  • You may have entered the wrong activation code. You have 3 tries before the code is blocked. Verify your code (capital and lower-case letters, numbers). Verify that the activation code corresponds to the credit card displayed on the screen.
  • The activation code may no longer be valid (after 30 days). For security reasons, the activation code has expired and you must request a new one.
  • The activation may be blocked. If so, please contact your bank.